I had to go out before I could sit down and write this.
JCPenney left one package at my old apartment yesterday. So I had to drive over there and get it.
Then another package, which was in fact part of the first shipment, came in last night. So I had to go back over there this morning because the management said they were leaving before noon.
Apparently they have indeed sold the property yet again. That’s no surprise. I’m so glad I’m out of there.
Anyway, back to JCPenneys. I shop their online site about twice per year. In the fall I’m sometimes looking for long-sleeved t-shirts, and in the spring I’m looking for short-sleeved t-shirts.
It’s hard these days to find t-shirts made of good quality material. Each t-shirt was $7.99 and I ordered 6.
The JCPenney order turned into a shipping debacle. I was sure I’d changed my address. But maybe I forgot to save it or something.
In dealing with the shipping problem, I’ve had to talk to I don’t know how many people in customer service. And every single one, except for one last night when I called, didn’t speak good English.
Now I know this isn’t their native language and I try to put myself in their place, but you know how frustrated you can get trying to understand them.
And if I wasn’t trying to deal with figuring out what they were saying, I was dealing with automatic voice answering prompts.
You tell the voice on the other end something and often the computerized voice misunderstands what you’re saying.
Then they sometimes hang up on you because what you need doesn’t fall within the options they gave.
This happened over and over again.
They want your tracking number; it takes a minute to locate it.
By that time they’ve moved on and tell you to do something else. And the call gets derailed. If they don’t have your tracking number they can’t help you.
But you can’t get the automated voice to back up to the point where you can give your tracking number. Sometimes it takes a minute for me to locate it.
And if you attempt to then give the number, the automated voice goes down some other rabbit hole. Once they move on, you can’t backtrack.
They give you another option and it doesn’t fit your situation. So there are no numbers for you to push.
I just abhor this way of doing business. Being automated is what businesses are these days. I realize. But it’s like banging your head against the wall dealing with them.
I’m getting my next-door neighbor’s mail this weekend. He’s taken his grandchildren out of state for the weekend.
His mailbox is right next to mine just outside my door, so it’s no problem at all.
Funny Gracie Story:
Ivy has always wanted to drink water from the bathtub spigot. So I keep it dripping for her.
If it isn’t like she wants it, she will run and sit on the tub when I go into the bathroom, and just stare at me.
I know she wants it to drip a little faster. So I adjust it, she takes a drink and hops down.
Now Gracie has apparently picked up on this bathtub thing. Except she doesn’t quite have it right.
She gets her entire head drenched. So I don’t know if she’s caught on to the fact that Ivy drinks water there.
Gracie may just be sticking her head under the spigot till it gets good and wet and not understand that she’s supposed to drink it!
Maybe she thinks this is what Ivy is doing. And you know how little sisters are. They want to emulate their big sister.
Kendra Moving Today:
This is moving day for Kendra, finally. The movers were coming sometime this morning.
She’s about to tear her hair out I think. Because the house isn’t finished.
The plumber made a mistake with her master bath shower floor, she said, and now will have to tear it all up in order to fix it.
She doesn’t have carpet in her bedroom (I don’t know about the kids’ rooms) so she’ll be walking on concrete for a while.
Her windows were ordered in October and are supposed to arrive in April, so that’s not far off. But that means there will be repainting around all the windows after they’re installed.
Marley is in some kind of softball tournament. Their dad is on a cruise, so he’s no help.
And Kendra and Kasi’s dad is in town.
She said earlier in the week that Marley had eaten crackers and cheese for dinner quite a few days in a row because she was spending all her time trying to get the house fixed up enough to move into.
I told her to let me take Marley and I’d make sure she was fed. But there’s the softball tournament, and they’re usually out of town.
Getting their stuff moved in will be a big weight off Kendra’s shoulders. I don’t know what else about the house isn’t finished.
But I know it won’t be pleasant to move her things into her new bedroom and have workers in there tearing up the shower tile and floor.
Imagine the dust!