This morning I spent an inordinate amount of time on the phone with Amazon customer service, such as it is, with some poor woman who I could barely understand. It was over the sticky tiles I ordered way back in February for Kendra to install in my kitchen.
I received an email from Amazon yesterday informing me that I didn’t send the box of defective product back to them that turned out to be the wrong color. And thus they planned to charge my credit card almost $70 if they didn’t receive the defective product by June 30th.
My lord, I can’t remember what I had for lunch yesterday, but I don’t recall them ever asking for me to send it back. And I am so literal I would have immediately done so.
So it was tossed in the trash months ago and I certainly don’t have it to send back.
Goodness I spend a lot of money with them and I never send anything back. I just give it to one of my daughters if I receive something that I don’t care for when it gets here. We no longer exchange gifts at holidays, so I do this instead.
How confusing it all gets. You try to take care of these things via Chat because many companies no longer answer the phone due to Covid.
Problem is, Chat will appear on your screen and give you about 3-4 things you can click on to ask them. But what if what you need to ask them is not one of those 3-4 things listed?
So finally if you’re lucky you will get an actual person on the phone, albeit someone whose native language is certainly not English. And you try to explain your problem to them. If your problem is rather involved and not in their list of how to fix a customer’s problem, things can take a lot longer.
At any rate, finally she says she’s fixed the problem and I won’t be charged. If I had been, I would be boycotting Amazon for awhile just on principle alone. And that would be a pain because I’m not going inside anywhere except the grocery store and that would cause me to have to find someone else to order from.
I imagine online stores are making money hand over fist these days due to the coronavirus. And I feel for the brick and mortar stores who have undoubtedly lost revenue.
When I’m driving around town I see parking lots full of shoppers at places like Steinmart (a place I’ve never even gone into) and Hobby Lobby and the like. My car will not be among those parked there.
I pay to get an emailed newsletter of current news of the day from The Washington Post and The New York Times. In today’s newsletter from The Washington Post Senator Lankford from Oklahoma stated that he doesn’t see many people wearing masks out in public.
There will be a rally here this week and that means that a lot of people will be packed into an indoor arena of some sort, which will raise the risk of the virus spreading.
I wouldn’t go into a crowd in an enclosed place or unenclosed place right now if I was promised a million dollars. But people seem to think, or perhaps just want to think, that the virus problem has been eradicated. It has not been.
So before the day of this rally I will be stocking up on groceries and not showing my face out in public for some time. Kendra was here yesterday and told me she is doing the same.
Now every time I happen to mention the coronavirus pandemic someone decides it’s a political issue and writes a comment registering their dismay. So I’m telling you now that if that is your inclination, then just don’t.
A pandemic is a health problem. And if you wish to make it political and get angry because, heaven forbid, I happen to mention it in passing, then please tamp down your urge to inform me of your displeasure.
To put it more succinctly, I simply don’t want to catch this deadly virus and am doing everything I can not to get exposed.
Not wanting to end this post on that note, today I will have the pleasure of seeing both my daughters. Kasi is having her second cast taken off today and then is planning to bring lunch here. She’s no longer on pain meds and can drive.
After that I will be going to Kendra’s latest flip house, where she will be watching the contractors to make sure things get done right, because she just had surgery herself a few weeks ago. Her surgeon has informed her that she is doing too much.
I’m taking her a wicker tray I ordered from Amazon that’s much bigger than I counted on and I have no place to use it. She was here when it arrived yesterday. She loves it and so I will be giving it to her.