Buying A Portable Washing Machine:
As you know, I ordered a portable washing machine last April right after I moved in here. They use this type washer in Europe and in NY where space is limited.
They don’t have washer/dryer hook-ups at these apartments. But I decided it was best to move here due to the large patio.
It was this place or go somewhere where there were hook-ups, but nowhere for me to garden. And also no place for the dogs to run around.
I was limited to one place that would fulfill my needs.
It is clearly a state of the art LG wash/dryer machine. It is computerized. But from the get-go, I have had problems.
Problems With The hose that hooks up to the faucet:
At first the problems weren’t with the machine, but with the hose that hooks up to your kitchen sink faucet. After washing, I could not get it off the faucet. You’re supposed to push down on this white piece of plastic and it slips right off.
Never happened. I made lots of calls. No one believed me. So that’s when the stream of plumbers started being called to my apartment, at my expense.
They all said it was due to the high water pressure here, which I think is true. But surely other places have high water pressure. So wouldn’t this issue have been addressed before?
They all had ideas they though might help, but none panned out and fixed the problem.
I have an extra three year warranty I paid for after the first year is up. I called LG. They were less than helpful. Their customer service has evidently been out-sourced overseas. Dealing with them for hours made me want to sit down and cry.
Someone comes out to take a look at the problem:
Anyway, I managed to at least glean the name of an appliance store here that would honor my warranty. A very nice man came out, did what he thought would fix it and left.
It did not fix it.
I wrote a lengthy email to LG. I got no response. Which I will be remembering next time I have to buy an appliance.
As you all know, I decorated my kitchen to accommodate this washing machine. I even had my stove taken out because there just wasn’t enough room for both.
Even more problems crop up:
Then water started coming from microscopic pin holes in the TOP, yes, I said the top, of my faucet, when the washing machine was hooked up to the spigot. Leaking from the steel.
It is very odd to see water spewing out of solid steel from holes you cannot even see.
Fast forward about four more plumbers, at $95 an hour. The last one was here this past week.
His answer to this dilemma was to go all over town and find that actually created dual spigots. One has a little mechanism where you can turn the water pressure off.
The idea was to have water come out of one side, and the mechanism help control water pressure when I was done using the washing machine.
The appliance guy’s fix didn’t work:
On Friday I decided to try it out. I washed a load of clothes. Water also flowed out of the other side.
So he came back out that afternoon. He turned the machine on, and suddenly water was spewing from the front of the washing machine. It was also spraying up behind the sink, under the sink, etc. I was beside myself with frustration.
The day before I had paid $327. At this rate, I’m going broke fast. I have already paid in plumbing fees what I paid for the actual machine, which was $1300.
His answer next was to buy water pressure regulators. This was going to cost me another $300-$400 to buy and have installed.
I need some help:
Do you know a plumber or are you married to a plumber? In other words, I need opinions from someone familiar with plumbing and water pressure. And I need it fast. I hope the machine is not ruined.
I just don’t know what to do. Have you ever run across a problem like this before?
I am on my own with this, because the management says they do not provide plumbing for washing machines, and are not responsible for the portable one I purchased.
Thus this is all out of my pocket book.