Yesterday I decided to have my home phone canceled. So I called the service company (Cox) and went through all the rigamarole. (I’ll have to check to see if that’s in the dictionary).
I got a gentlemen that thankfully I could understand, and we set it all up. Then he says he’s transferring me over to another department to complete this call.
Then the call gets dropped.
So I call again and go through all the rigamarole and got a nice lady who talks me into keeping the home phone (at a reduced rate). She also talks me into trying their cell phone service that’s been around about a year.
I am a little antsy about trying things that don’t have a longer history. But Cox bought Verizon, and that company has been around a while.
SIM Cards & Such:
She explains to me that they’re sending a new SIM card, which I’ve never had to deal with. And that I will have to sign for it.
I explain that it takes me time to get out of my chair and walk to the door. (It’s roughly 25 feet.) She says she’ll put a note on the ticket about it.
So by that time I can’t recall what all I just did and I ask her to reiterate what I’ve just ordered and agreed to. Heavens, you could sign your life away without remembering you did it.
I’m a little anxious because I can’t recall all the details of long phone calls any more. That short term memory thing is what I’m referring to. And I don’t write things down because, with my arthritis, I can’t even read my own writing.
All of this makes me feel like the world is spinning. It’s too much information. Maybe they need to create entire areas of customer service around seniors who need a little more time to process things.
What Are Those People Called?
It makes me wonder what it’s like to be one of those people (oh, what are they called?) Who turn away from all this craziness and go live on the land or something.
You know, those people who build bunkers and gather food for the long term and whatever else they might need. I don’t know what the bunkers are built for actually because I don’t know why they’d need to go live down there.
Is it due to natural disasters or something about the government? Are these the people who hoard guns?
So then my mind speeds forward and I’m thinking about that. If I became one of those bunker people, how would I get my walker down into it? I assume there would be steps. Maybe I’d have progressed out of the walker by then.
Then I mentally switch my mind back over to living in the type of world I currently live in. To the world of technology that is swiftly passing me by.
I just can’t keep up with it all. When did this happen? Once I was a young woman who dealt with a household and two children.
And suddenly I’m an old woman who needs a walker. For now, anyway. And I have to tell people it takes time for me to answer the door. When did this happen?
It’s like you need to jump on a train, but it’s moving so fast you don’t know when to make a move.
If you’re still with me, I was told about something to do with wifi and how blah-blah-blah would lower my bill. But I don’t really understand the whole wifi thing to begin with.
I think I once knew all about that but my brain must have tossed it out.
Raise your hand if you’re in my camp, or maybe just halfway there.
There’s so much to remember these days. Like two-step verification and changing to a stronger password and all that.
Thankfully I have a password book that you all encouraged me to buy so I can put my passwords down in it. But much of the time I can’t read what I’ve written because my handwriting is now chicken scratch material.
Oh, and then you forget you had to change a password at some point but you forgot to change it in the book. There are lines drawn through password after password in it because you’re trying to keep up.
And now I’m just very, very tired.
What I Did & Agreed To (I Think):
So, to confirm to myself: I am keeping the home phone and the $10 thing that means you don’t have to pay for them to come out to fix something with my internet. And I have just changed from T-Mobile to Cox, which I had not planned to do.
My head is swimming with it all. I’ll have to Google how to take that SIM card out and change it. (What does SIM actually stand for?)
Okay, moving right along: My bill at Cox will go up because I’ve just added cell phone service to my plan. And I get to keep my cell phone number that I’ve only recently been able to memorize.
I’m embarrassed to admit that I’ve had the number and this mobile phone for four years.
I declined the insurance on my cell phone.
When I move about the apartment, I put the phone on the seat of the walker. I figure if I manage to break it, then it will be time for a new phone anyway.
Don’t you wish that technology could rewire your brain? Take it back to a time when you could actually walk and chew gum at the same time. So, maybe about 40 years ago.
And now I’ll have to figure out how to turn the volume down on my home phone. Since that’s what caused me to call them in the first place, and now I’ve been talked into keeping it.
I doubt this will be considered “quality content” by Google. But I want you to know it took all of my brain power to write it.